1-Voice Telephony is a fully managed VoIP solution designed to help businesses transition from ISDN and PSTN to next-generation IP telephony. It offers a flexible, scalable, and high-quality communication system, featuring options for fully hosted or SIP trunk solutions compatible with leading IP telephone systems. Key features include call recording, integrated CRM capabilities, voicemail-to-email functionality, and basic call analytics included as standard. The service is tailored to each business's needs, ensuring seamless integration and enhanced communication efficiency, whether for single or multi-site operations. With HD voice clarity and global connectivity, 1-Voice delivers a superior telephony experience.
Home Working Functionality: Provides ability to make unlimited free calls between all your offices and sites regardless of global site location. This gives you and your workers full versatility within a practically future-proof as well as user friendly, cost effective solution.
Cisco Broadsoft Platform: Our solution utilises Cisco Broadsoft platform, as the backbone of the core telephony system. It allows you to hold confidence within its feature-rich and resilient service. It is fully hosted, which means you don’t have to worry about additional upgrades. We partner this technology with applications such as Call Analytics, Call Recording and CRM Integration allowing you to progress your business.
Mobility Services: You can have access to your business 24/7, with our range of mobility services – including our softphone and UC client applications. 1-Voice international provides you with International DDI numbers for over 70 countries, allowing you to pursue business globally while presenting a local number.
Online Reporting Tools: We provide you with a suite of online tools to manage your communication strategy in addition to beneficial tools for Call Traffic Monitoring and Performance Reviews. These tools empower you to build and schedule your own custom reports based on your data.
Billing Formats: Cutome solutions to meet your billing needs. The billing formats for 1-Voice are designed to fit in and compliment your business functionality.
